In this article, we'll go over what each field does when you add a phone number to your account and how they can help you better utilize our services.
*All fields marked with an asterisk are required to add a phone number to your account.
- Phone* - enter what phone number you'd like for us to monitor.
- Description - this field allows you to give a better description of what this line is used for. For example, "Bob's sales line." You're not required to fill out this field. It simply allows you to more easily identify what a phone number is used for when reviewing its status.
- Department - You are not required to fill out this field. It simply allows you to more easily identify where in your organization a phone number is being used when reviewing its status.
- Internal ID - You are not required to fill out this field. If you have an internal identification number for each of your DIDs, you may put it in this field. This can make finding DIDs in your dialing system easier as well as simplify use of our API.
- CNAM - You are not required to fill out this field. You may enter what you'd like your customers to see when receiving a call from this number. While this won't affect the reputation of your phone number, it can make review of flags easier in the future.
- Select Call Group - You are not required to fill out this field. You may create groups of phone numbers for each department, DID group, agent, etc. to make filtering and mass deletion easier.