Remediation with the Sensor Network

Have you received a flag or event with our Sensor Network? See how to resolve it in this article.

As a part of our commitment to delivering insight to your phone number health, Caller ID Reputation has constructed our Sensor Network to inform you of any possible spoofing events.

What is Sensor Network?

CIDR's Sensor Network operates with thousands of dedicated phone numbers designed to receive incoming calls. These numbers are never previously assigned or allocated and are listed on the Do Not Call registry. Upon receiving a call, whether from a robocall system or a human, the system engages with the caller. All interactions are recorded and transcribed, capturing authenticated call data and their signatures through the STIR/SHAKEN protocol. This data provides comprehensive insights into call activities, aiding in identifying and mitigating unwanted or fraudulent calls.

With Sensor Network, flags are raised for any calls to our honeypots. Should you receive any new flags, we recommend the following:

1. Review your data: Ensure your calling practices are compliant with the Telephone Consumer Protection Act. Scrub your calling lists to mitigate mistakes in dialing the wrong numbers. Using our DialRight software can help you to move closer to compliance!
2. Verify your calls: Use our STIR/SHAKEN Call Tester to conduct a call test. With this tool, not only will you be able to test and verify your STIR/SHAKEN attestation status, but we will be able to compare the certificate from your call to the event raised by Sensor Network to see if this may be an instance of number spoofing.

Once no further events have been picked up, the flag will fall off after 90 days. This means that no further calls to honeypots have been detected by our Sensor Network and that your calling strategy should be better, allowing you to contact your leads and clients more efficiently.